In the interests of hygiene, Truly Jewellery accepts the return of FAULTY goods only.
In the case of receiving faulty goods please notify us within 7 days and return the faulty goods within 14 days from the date of receipt.
We will offer a product replacement or a refund. Returned goods must be in the ORIGINAL PACKAGING and not used. We recommend using Royal mail recorded delivery keeping your proof of postage. Returns are sent at your own expense.