Terms & Conditions


In the interests of hygiene, Truly Jewellery accepts the return of FAULTY goods only.

In the case of receiving faulty goods please notify us within 7 days and return the faulty goods within 14 days from the date of receipt.

We will offer a product replacement or a refund. Returned goods must be in the ORIGINAL PACKAGING and not used. We recommend using Royal mail recorded delivery keeping your proof of postage. Returns are sent at your own expense.

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Unit C23H,
Holly Farm Business Park,
Honiley,
West Midlands,
CV8 1NP


© Copyright Truly Jewellery 2018.